Hayward Community
Food Shelf

Hayward Community Food Shelf (HCFS) is a 501(c)(3) non-profit, tax exempt organization. HCFS operates www.haywardfoodshelf.net (the Website). These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) The donation services
We will use your donation within our stated charitable objectives. All payments through the Website are to be made by credit card. Once you confirm to us through the Website that you wish to proceed with your donation, your transaction will be processed through our payment services provider, Authorize.net. By confirming that you wish to proceed with your donation you authorize Authorize.net to request funds from your credit card provider.

(2) Information from you
Before we can process a donation you must provide us with (i) your name, address, phone number and email address; and (ii) details of the credit card that you wish to use. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

(3) Privacy
HCFS values the privacy of our donors. We will never share, trade, or sell any of our donors’ personal information with other organizations. This policy applies to all information provided to us by donors, both online and offline.

(4) Refund policy
HCFS appreciates your donation and your support of our mission. Our budget and ongoing financial health rely on accounting for and accepting irrevocable, non-refundable donations from the public. Therefore, HCFS considers all donations to be nonrefundable. HCFS may consider returning donations to the donor, but only in limited circumstances. If you have made an error with your donation or changed your mind about contributing to our organization, please contact us at www.hcfoodshelf@gmail.com. Depending on the circumstances, HCFS will consider your request if it is made within thirty (30) days of the original donation. HCFS may ask for proof of identity before issuing a refund. You are responsible for all tax considerations that may arise if your donation is refund.

(5) General
We reserve the right to amend these Donation Payment Terms and Conditions at any time.